We Offer Direct billing

We do offer a number of reliable and most affordable services including Acupuncture, fire cupping, scrapping, micro-needling, injection, massage therapy, among many others. Among many others, our Surrey Acupuncture services are some of the popular, as they promote rapid healing as well as lasting wellness through releasing of blockages as well as alleviating imbalances in the proper energy flow throughout the body. Basically, we will try to direct the energy “Qi” where it is needed the most, thereby resolving the illness. We have done this to many of our patients, and it actually increases their vitality physically, mentally, emotionally as well as spiritually. When it comes to fire cupping, stationary or moving cupping, our professional therapists are well equipped to ensure that they reduce fatigue and discomfort, while at the same time increasing positive benefits to your body and mind. Basically, we will ensure that every service you receive from us is specifically planed for the betterment of your wellness.

To facilitate smooth services, we offer direct billing methods to our patients, which includes Surrey ICBC direct billing, MSP, WorkSafeBC, plus other extended medical insurance coverage. All these methods are quite reliable and have been used for a long time, so we can say that they have been ‘tested and passed’. You, if let’s say that you have been injured in a car accident, then your ICBC will cover your treatments until you are fully healed. We will come up with personalized treatment plans based on your needs, which will set you on the right track towards a speedy recovery.

Get in touch with our registered Surrey Acupuncture specialists today, and let’s get you the help you deserve. And if you have any questions with regards to our billing methods, our reliable professionals will be ready to answer all of them and assist you with anything else you might need. We are here for you! 

Twelve (12) acupuncture sessions are pre-authorized for ICBC customers within the first 12 weeks from the date of their crash.  

Initial Assessment Visit - $123/visit

• This fee may be billed only once per customer, unless otherwise approved by ICBC 

• This fee includes the assessment and any treatment provided that day

• The invoice/receipt for customer reimbursements should indicate an initial visit 

• This rate applies for visits on or after April 1, 2024

Standard Treatment - $104/visit

 • This rate applies for treatments administered on or after April 1, 2024

• A standard treatment includes a minimum of twenty (20) minutes one-on-one with the customer and Acupuncturist

• The standard treatment fee is inclusive of all modalities provided by the practitioner and administrative duties completed such as charting or session preparation

Telehealth

Telehealth is not approved for Acupuncturists and cannot be billed to ICBC.

Telephone consultation

Funding for telephone consultations requires explicit pre-authorization from ICBC. Telephone consultations will only be funded for customers with a date of crash on or after May 1, 2021.

The telephone consultation fee has been established to support cooperation between health care providers and ICBC, or between treating health care providers where direct conversation is necessary to address functional limitations or recovery barriers.

The following will not be funded as telephone consultations:

• administrative or routine correspondence and communication;

• correspondence or communication pertaining to invoicing, reports, records, or treatment plan clarification or authorization;

• correspondence or communication regarding perceived or actual supplier performance issues;

• time spent leaving a voice message;

• correspondence or communication between providers located within the same facility engaging in regular business practices, such as rounds;

• any written correspondence;

• time spent by the health care provider in preparation for the telephone consultation; and correspondence or communication time for customers with a date of crash prior to May 1, 2021.

Telephone consultation - $15 flat fee

• Explicit funding authorization must be obtained from ICBC prior to the telephone consultation

• This is a flat fee for telephone consultations up to 15 minutes in duration

• When using the HCPIR application or the Health Care Provider Portal, providers must input “15” into the “minutes” field

• Telephone consultations in excess of 15 minutes will not be approved unless there are exceptional circumstances; the health care provider must engage the ICBC claim representative to discuss further funding approval 

Note

• Acupuncturists do not submit reports.